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Shutter consultation

What To Expect At Your Baltimore In-Home Shutter Consultation

March 26, 2019

Before you determine what window treatment to get, some companies, like Sunburst, recommend an in-home consultation. By taking the treatments to your home, we can show you how different shutters, blinds, and shades would look with your decor. This consultation makes it easier to understand your options and helps you feel satisfied with your decision.

But what happens during an in-home consultation? And how will bringing samples to your home allow you to better choose the perfect window treatment? Sunburst regularly performs these in-home consultations, and here’s what you should expect at your visit.

Stepping Through A Typical In-Home Shutters Consultation

Homeowners choosing between window treatment samples.

Begin by arranging an appointment by contacting your local representative. If you already have a shutter or window treatment in mind, like our Polywood® plantation shutter, then we will make it a point to show you different options for your preferred choice. We will also bring alternatives, so you can be sure that your room matches your vision.

During the actual appointment, we’ll sit down and talk about what you want in a window treatment. We’ll cover issues like your lighting, privacy, and energy efficiency preferences, and we’ll discuss hard-to-reach or specialty-shaped windows. Your representative will also want to know how the room is used and what style you are looking to accomplish. The end target is to complety conceptulaize what your room will ultimately look like with the coverings installed.

That may require going through different window treatments to see which ones complement your design scheme and work with your windows. Most people want to explore a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or picking the best stain to match your color scheme. We’ll also demonstrate all the options available for the covering, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll take precise measurements of your windows. We usually measure the windows in each room—even if you only plan to make a purchase for some of your windows. We perform this service because many of our clients want to order future window treatments quickly. Before we leave, we will thoroughly explain the detailed, written quote, so there are no phantom numbers on your invoice.

Alt text: Sunburst Shutters van at customer's home. 

Signs Of A Bad In-Home Shutter Consultation

While we are confident that Sunburst will give you an easy and enjoyable in-home consultation, there are some red flags you should never experience from any window treatment company. It should go without saying, the quality of your sales representative usually equals the quality of the window treatments.

Above all else, your rep should be careful and professional. He or she should come to your house on time, with all samples requested, and offer to protect your floors with shoe booties. Your representative should always bring product and company pamphlets and pricing information.

When discussing pricing, you should be given a full written quote. Don’t accept a vague guess, scribbled on a scrap piece of paper or the back of a business card. And don’t take a quote without window measurement. You should always understand how much you should pay and why. Be sure to to search for references and online reviews.

Sunburst’s In-Home Consultation Is The Beginning To The Perfect Window Treatment

At Sunburst, we strive to match our customers’ windows with a quality window treatment. Our representatives are always courteous, professional, and knowledgeable. And you should never get any cost or craftmanship surprises after the fact. Just call at 301-321-7998 to set up your in-home consultation.